Terms and Conditions

Terms and Conditions

Terms and Conditions

  • Online deposit will be deducted from the total amount of the activity cost. Remaining amount to be paid to your instructor on the day of the activity. .
  • Transportation from/to your hotel or main areas are available and included into the price.
  • Pick up time from your hotel might change + or – 20 minutes, you will be notified two days before your activity via email.
  • Photo service is not included in the price.
  • Transportation are Shared vans/car pick up from Interlaken only.
  • Interlaken Travel has the right to cancel the reservation for any reason they find appropriate and in that case, client will be refunded full fees charged, reasons may vary including but not limited to:
    • Guest failed to submit full or correct information and details.
    • Weather conditions.
    • Availability turn overs.
    • Guests has misused our online data, from program description to pictures and other media files.
  • The non-refundable desposite is also non-transferable and reservation will be granted only to the name registered at the time of booking.
  • Cancellation fees.
    • 100% of deposite for cancellation or no show.
  • In case of weather conditions not allowing activities mentioned to take place during your booked date, guest will be entitled to a partial refund to be calculated on case by case basis with Interlaken Travel customer service center.
  • Order of services and/or tours and/or activities might be changed without prior notice.
  • Program might be amended without prior notice.
  • Itinerary is subject to be amended according to the government procedures and weather conditions.